Skip to main content

Customer Support Integrations

BillaBear integrates with Customer Support software to allow your customer support agents to easily find a customer's BillaBear customer profile page.

Newsletter Overview

Integrations​

Zendesk​

To enable Zendesk's integration you need to provide your subdomain, username, and token.

You can get these by following Zendesk's guide - https://support.zendesk.com/hc/en-us/articles/4408889192858-Managing-access-to-the-Zendesk-API#topic_tcb_fk1_2yb.

Freshdesk​

To enable Freshdesk's integration you need to provide your subdomain and API Key.

You can get these by following Freshdesk's guide - https://support.freshdesk.com/support/solutions/articles/215517-how-to-find-your-api-key