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Brand Settings

Overview​

Brand settings in BillaBear allow you to create and manage multiple brands for your billing system. This feature enables white-labelling of your billing process, making it possible to present different brand identities to different customers.

What Are Brand Settings?​

Brand settings define how your company appears to customers in invoices, emails, and other customer-facing communications. Each brand in BillaBear can have its own:

  • Brand Name: The name that appears on invoices, emails, and other communications
  • Contact Information: Email addresses and phone numbers for customer support
  • Address: Physical business address that appears on invoices and legal documents
  • Tax Information: Tax identification numbers and default tax rates
  • Notification Preferences: Control which automated notifications are sent to customers

Why Use Multiple Brands?​

There are several reasons you might want to set up multiple brands in BillaBear:

  1. Different Business Units: If your company operates multiple business units with distinct identities
  2. White-Labelling: If you provide services on behalf of partners or clients
  3. Regional Variations: If you operate in multiple countries with different legal entities
  4. Product Differentiation: If you want to present different product lines under separate brands

Managing Brand Settings​

Brand settings can be accessed through the Settings menu in the BillaBear admin interface. From there, you can:

  • View a list of all configured brands
  • Create new brands
  • Edit existing brand settings
  • Set a default brand for new customers

Each customer in BillaBear is associated with a specific brand, determining how communications with that customer are branded.

Available Brand Settings​

The following settings can be configured for each brand:

Basic Information​

  • Brand Code: A unique identifier for the brand (used internally)
  • Brand Name: The name displayed to customers
  • Default Brand: Whether this is the default brand for new customers

Contact Information​

  • Email Address: The primary email address for the brand
  • Support Email: The email address for customer support inquiries
  • Support Phone Number: The phone number for customer support

Address Information​

  • Street Address: The street address for the brand
  • City: The city where the brand is located
  • State/Province: The state or province
  • Postal Code: The postal or ZIP code
  • Country: The country where the brand is located

Tax Information​

  • Tax Number: The tax identification number (VAT number, EIN, etc.)
  • Default Tax Rate: The standard tax rate applied to invoices
  • Digital Services Rate: The tax rate applied specifically to digital services

Notification Settings​